CapTel 2400i


A tablet-style telephone with a large, touch-screen display and helpful menu graphics. Ideal for people who prefer a contemporary telephone design.

Requires a standard telephone line (analog or DSL) and high-speed Internet access.


  • Contemporary design for users who prefer a high-tech appearance

  • Large touch-screen with easy-to-read captions

  • Built-in answering machine with captions

  • Caller-ID capable

  • Speed dial keys for one-touch dialing of frequently called numbers

  • Bluetooth® for hands-free communication

  • Phone book feature stores up to 95 names/numbers

  • Built-in WiFi  *

  • Built-in speakerphone

  • Real time clock displayed

  • Adjustable volume control (up to 40dB gain) 

  • One touch button to reach customer service 24/7

  • Available in Spanish

  • AES encryption for security and privacy

  • Captioning service is FREE  **

CapTel 2400i Phone Features
VIDEO: CapTel 2400i Overview
VIDEO: How CapTel 2400i Works
Requirements for CapTel 2400i

*Not compatible with PBX system
   unless an analog port is available.

Line 1:

Telephone line:*

  • Analog

  • VoIP,  DSL, or digital cable phone service with digital filter


Line 2 or Line 3:

  • Line 2:
    High speed Internet connection

  • Line 3:
    Wireless connection to WiFi

*   WiFi is available for an internet-based CapTel phone only.

**  CapTel callers are responsible for their own long-distance call charges.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.


CapTel North Carolina (CapTel NC) is funded by a surcharge on landline and wireless telephone bills in North Carolina and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.


CapTel NC is not compatible with PBX systems, VOIP phones or digital landlines; an analog or DSL with filter landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.


"Let's Stay Connected" is a trademark of CapTel North Carolina. ©2020.  


CapTel is a registered trademark of Ultratec, Inc.